Social Sciences
| Open Access |
DOI: Automation of Legal Processes: From Contract Standardization to Digital Justice
Ferents Filip , Expert in Consumer Rights Protection and the Application of Artificial Intelligence in Legal Processes Founder of an AI-powered platform designed to protect consumer rights and automate legal processes in the U.S. home services and digital services industries, Williamsburg, Va USAAbstract
The article analyzes the impact of automation on the transformation of the legal sector, tracing the trajectory from the unification of contracting practices to the institutionalization of digital justice. The aim of the study is to determine how the introduction of artificial intelligence (AI) technologies and contract lifecycle management (CLM) systems reduces the frequency of disputes and strengthens trust in the legal services market. The methodological framework includes a systematic review of academic sources, content analysis of industry reports, and a comparative analysis of empirical cases. The results obtained demonstrate that the standardization and automation of contracting directly diminish legal uncertainty — a key trigger of commercial conflicts — shortening document-processing times by up to 80% and increasing the accuracy of risk identification. In parallel, online dispute resolution (ODR) platforms provide efficient and predictable procedures for the settlement of residual disagreements, which indirectly raises the level of market trust. The conclusions drawn confirm the hypothesis that end-to-end automation of legal processes forms a more resilient and transparent legal environment. The materials are addressed to legal practitioners, researchers at the intersection of law and technology, developers of LegalTech solutions, and regulators.
Keywords
automation of legal processes, LegalTech, contract standardization, contract lifecycle management (CLM), digital justice, online dispute resolution (ODR), artificial intelligence in law, dispute reduction, market trust, algorithmic bias.
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