This article discusses the introduction of new banking services in the management of financial resources of commercial banks, the effective use of digital bookkeeping services, the rational management of bank resources in a pandemic and modern services. Also, in this article discusses how the COVID-19 pandemic is impacting the digital transformation, how many business owners and organizations are trying to further enhance digital technologies during the pandemic, not only in business, but also on their national government portals. Further intensification of transformations was highlighted and analyzed with statistical data. In addition, the pandemic affects many sectors of the economy, especially the growing demand for online banking services in the banking system and various transactions from mobile applications of banks, the fact that commercial banks offer customers a variety of digital banking services are shown on the basis of data.

COVID-19, digital transformation, economic crisis, digital innovative technologies, long-term investment, public services, e-government, online banking, digital banking, digital marketing, mobile applications, online ordering, online transactions

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