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Political Science Law OPEN ACCESS

Protection of Personal Data In "Mystery Shopper" Operations: Human Rights Proportionality

Davlatov Bahodir Akbar o’gli
Doctoral student, Academy of Law Enforcement, Uzbekistan
DOI Crossref DOI 10.37547/tajpslc/Volume08Issue05-09
tajpslc 2026
VOL. 8 / NO. 05 MAY
FULL TEXT PP. 48-51
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VOLUME 8
ISSUE 05
YEAR 2026
PAGES 48-51
RESEARCH OVERVIEW

Abstract

This article analyzes issues of personal data protection and human rights proportionality in the context of the "mystery shopper" method. The application of this method in the digital age creates new legal challenges. The legal framework for collecting, storing, and using personal data in mystery shopper operations is analyzed in the context of foreign experience and Uzbekistan legislation, with relevant proposals and recommendations developed.

RESEARCH TOPICS

Keywords

Mystery shopper personal data human rights

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References

  1. UN Convention Against Corruption (UNCAC), 2003.
  2. EU General Data Protection Regulation (GDPR), 2016/679.
  3. Universal Declaration of Human Rights, 1948, Article 12.
  4. European Convention on Human Rights, 1950, Article 8.
  5. Law of the Republic of Uzbekistan on Personal Data, 2019.
  6. Law of the Republic of Uzbekistan on Combating Corruption, 2017.
  7. Transparency International. (2023). Mystery Shopper Methodology in Anti-Corruption Monitoring. Berlin.
  8. European Data Protection Board. (2022). Guidelines on Personal Data Protection in Investigative Operations. Brussels.
  9. OECD. (2021). Digital Government and Anti-Corruption: Leveraging Technology for Integrity. Paris.
  10. Bundesdatenschutzgesetz (BDSG), Germany, 2018.
  11. Investigatory Powers Act 2016, United Kingdom.
  12. Nikiforov, A. (2022). Mystery Shopping as a Tool of Anti-Corruption Policy: Comparative Analysis. // Journal of Public Administration, Vol. 14, № 2. pp. 45–67.
  13. Solove, D.J. (2008). Understanding Privacy. Harvard University Press.
  14. Bennett, C.J., Raab, C.D. (2020). The Governance of Privacy: Policy Instruments in Global Perspective. MIT Press.
  15. Finn, A., & Kayandé, U. (1999). Unveiling a mystery: Mystery shopping concerning the service effort. Journal of Retailing, 75(2), 195–217.