SAIF AHMAD; MD NADIL KHAN; KIRTIBHAI DESAI; MOHAMMAD MAJHARUL ISLAM; MD MAHBUB RABBANI; ESRAT ZAHAN SNIGDHA. Optimizing IT Service Delivery with AI: Enhancing Efficiency Through Predictive Analytics and Intelligent Automation. The American Journal of Engineering and Technology, [S. l.], v. 7, n. 02, p. 44–58, 2025. DOI: 10.37547/tajet/Volume07Issue02-08. Disponível em: https://theamericanjournals.com/index.php/tajet/article/view/5903. Acesso em: 7 jul. 2025.